Our Team

Lucy Finch

Head of Operations


Located near Ballarat, Victoria

Right now in Ballarat it's

As a results-oriented professional, I am passionate about continuous improvement, strategic planning, and efficient operations. With over 15 years of experience in hospitality and tourism management, including university lecturing and working in state government, I bring a diverse range of skills and expertise to the Treeti team. 

In my role as an Operations Manager at Treeti Business Consulting, I oversee a wide range of responsibilities. I specialize in developing and implementing efficient systems, processes, and procedures to optimize operational performance. My focus is on driving continuous improvement, ensuring compliance, managing human resources, nurturing client relationships, and formulating strategic plans to propel business success. 

I thrive on solving problems and streamlining systems to enhance overall efficiency. By identifying areas for improvement, I help our clients move forward, achieve their goals, and reach new heights of success. Additionally, I provide our team with the necessary support, procedures, and systems to ensure their effectiveness and productivity. 

I am particularly interested in connecting with professionals in the health, automotive, engineering, and government sectors. Collaborating with individuals and organizations in these industries allows me to leverage my experience and skills to improve operational effectiveness and drive growth. Whether it’s optimizing processes, enhancing resource management, or developing strategic plans, I believe in the power of collective efforts to overcome challenges and achieve exceptional outcomes.

 If you are in the health, automotive, engineering, or government sectors and seek a dedicated professional to help solve operational challenges, drive continuous improvement, and achieve strategic objectives, I invite you to connect with me. Together, we can unlock the full potential of your organization and deliver exceptional results.


​Qualifications / Training

  • Diploma Hospitality Management

  • Diploma Human Resources Management
  • Certificate IV Training and Assessment
  • LEAN Principles Certification
  • China ready accredited
  • Fundamentals of Digital Marketing
  • ISO 9001, 14001 and 45001